NRMA Insurance paid $42,032.06 for surgery-related expenses received before July 13, 2023, marking the end of the 26-week period set by the Motor Accident Injuries Act 2017 (NSW). However, the insurer denied payment for an additional $3,023.12 in treatment expenses Mayer incurred after that deadline, including post-operation consultations, medication, travel to appointments, and a gym membership for rehabilitation. By the time of the judicial review, the insurer had paid all but $150 for the gym membership, but maintained it was not obliged to pay for expenses incurred after the 26-week period.
